Our Mission
To create meaningful career opportunities for Filipinos by connecting them with Australian and New Zealand businesses, while fostering a workplace culture that values family, growth, and community.
About
About Yoonet Philippines
We started with a simple goal: help talented Filipinos build meaningful international careers without leaving home.
Our Journey
Our Story
Founded in 2011 in Australia, Yoonet began with a simple mission: to connect talented individuals with meaningful work opportunities across the globe. What started as a small family business has grown into a trusted partner for Australian and New Zealand companies seeking exceptional Filipino talent.
In 2013, we established our Philippine operations in Balanga, Bataan — a deliberate choice that reflects our values. While others rushed to Manila's crowded business districts, we saw opportunity in Balanga's educated workforce, strong community values, and quality of life. This decision has proven transformative, not just for our business, but for hundreds of families in Bataan.
Today, with over 130+ dedicated professionals, we're proud to be Balanga's premier BPO, offering world-class services while maintaining the family atmosphere that defines us. We're not trying to be the biggest BPO in the Philippines — we're focused on being the best place to build a career in Bataan.
Mission & Vision
Our Vision
To be the employer of choice in Bataan, known for transforming lives through sustainable careers, exceptional client service, and unwavering commitment to our local community.
Company Milestones
From Australian roots to Balanga's premier BPO.
2011
Founded
2013
Established Philippines operations in Balanga, Bataan
2015
Incoporated, moved to current office, expanded to 30+ employees
2023
Expanded our headquarters, launched scholarship program
2024
Launched our NZ operations, partnership with Bataan Peninsula State University established
2025
Celebrating 15 years of service, 10+ years in Balanga
Leadership Team
Experienced, approachable, and genuinely invested in your growth.
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Ben Carter
Chief Executive Officer
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Gav Hodges
Chief Operations Officer
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Honey Calma
Managing Director
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Em Valentos
Project Manager - Digital Services
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Sarah Manlapaz
Head of Talents
What Sets Us Apart
Built for consistency, accountability, and community impact.
Family-Owned, Family-Run
As a family business, we understand the importance of work-life balance. Our policies reflect real family values, not corporate rhetoric.
Exclusive ANZ Focus
We specialise exclusively in Australian and New Zealand markets, allowing us to develop deep cultural understanding and stronger client relationships.
Proudly Provincial
Our Balanga location isn't a cost-cutting measure — it's a commitment to proving that world-class service can come from anywhere in the Philippines.
Growth Without Ego
We've grown steadily for 15 years without losing our soul. No yabang, no politics, just good people doing great work.
Awards & Recognition
Honoured by our community, peers, and industry for doing right by our people.
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MOA signed; City Ordinance enacted to support the initiative
2023
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Invest in Balanga Kagitingan Accord Award
2023
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Ben was awarded as the First ever Adopted Son of Balanga
2025
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Galing Pagsasanay Award - BPSU
2025
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Balanga City Hackathon 2nd placer
2025
Our Commitment to Balanga
Yoonet isn't just located in Balanga — we're invested in Balanga. Through our scholarship programs, local hiring initiatives, and community partnerships, we're helping build a future where young Bataeños don't have to leave home to build successful careers.
90%
Local Hire Rate
₱30M+
Annual Economic Impact
3
Scholars Supported and more to come
100+
Families Impacted
Our commitments
Local Hiring Priority
90% of our team from Bataan
Vendor Partnerships
Supporting local suppliers and services
City Development
Active member of Balanga Business District
Cultural Preservation
Participating in and sponsoring local festivals
Economic Impact
₱30M+ annual contribution to local economy
The road ahead
Looking Forward
As we celebrate 15 years in business and over a decade in Balanga, we're more committed than ever to our mission. We're expanding our training programs, deepening our community partnerships, and continuing to prove that the best BPO experience doesn't require a Manila address. The future of work is changing, and we're changing with it — but our core values remain constant. People first. Family always. Balanga forever.
